Managed Services
Take yourself out of the IT business so you can focus on your business. This is what Managed Services allows today’s small and medium sized business to do. By actively monitoring all of your IT resources we are able to:
1) Analyze your systems resources real time and address issues before they become problems.
2) Be alerted to problems and be working on the fix, before you are aware there is an issue.
3) Keep your systems protected from outside threats by installing updates and security patches on an as needed basis.
4) Perform preventative maintenance to your systems during off hours to reduce downtime when employees are on the clock.
5) Eliminate the need for a full time/part time onsite IT person.
6) Increase employee productivity by providing a consistent universal user experience to the best of your hardware’s capability without the frustrations of down time.
7) Consistent monthly cost that is easy to budget for and provides peace of mind.
We offer different levels of managed service depending on your company’s size and needs.
Travel Class – We monitor your network 24/7/365 and provide feedback and alerts to your existing IT staff in real time to allow them to more efficiently use their time while still improving up time, security and a consistent experience.
Business Class – All of the same monitoring as with Travel Class but now we are taking direct action on the information we gather during business hours. We are fixing programs that crash, removing viruses that have been brought into the network as well as keeping everything up to date and locked down. We provide you with a detailed report as well as a set number of onsite hours.
First Class – Everything Business Class provides but now we are fixing your problems around the clock to ensure your employees have a working system when they clock in every morning. You will also receive detailed monthly reports that we will explain to you in terms you can understand. In addition to the included onsite hours you receive, additional hours are at a discounted rate.
Clipper Class - Back in the old day when everything was taken care of and customer service meant great customer service. Everything offered in First Class service plus a help desk to help you and your employees with any IT related questions or issues you might be experiencing.
1) Analyze your systems resources real time and address issues before they become problems.
2) Be alerted to problems and be working on the fix, before you are aware there is an issue.
3) Keep your systems protected from outside threats by installing updates and security patches on an as needed basis.
4) Perform preventative maintenance to your systems during off hours to reduce downtime when employees are on the clock.
5) Eliminate the need for a full time/part time onsite IT person.
6) Increase employee productivity by providing a consistent universal user experience to the best of your hardware’s capability without the frustrations of down time.
7) Consistent monthly cost that is easy to budget for and provides peace of mind.
We offer different levels of managed service depending on your company’s size and needs.
Travel Class – We monitor your network 24/7/365 and provide feedback and alerts to your existing IT staff in real time to allow them to more efficiently use their time while still improving up time, security and a consistent experience.
Business Class – All of the same monitoring as with Travel Class but now we are taking direct action on the information we gather during business hours. We are fixing programs that crash, removing viruses that have been brought into the network as well as keeping everything up to date and locked down. We provide you with a detailed report as well as a set number of onsite hours.
First Class – Everything Business Class provides but now we are fixing your problems around the clock to ensure your employees have a working system when they clock in every morning. You will also receive detailed monthly reports that we will explain to you in terms you can understand. In addition to the included onsite hours you receive, additional hours are at a discounted rate.
Clipper Class - Back in the old day when everything was taken care of and customer service meant great customer service. Everything offered in First Class service plus a help desk to help you and your employees with any IT related questions or issues you might be experiencing.
San Diego | San Francisco | Hawaii
[email protected]
[email protected]
|
Site layout and graphic design by Travis Getz of Getz Solutions
|
|